Privacy Policy
Effective Date: 1/1/2025
Xterior PRO Roofing & Siding, LLC (referred to in this policy as “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (the “Site”) or otherwise interact with us online. By using the Site, you consent to the practices described in this policy.
a) Non-Personal Information:
We use tools such as Google Analytics to collect anonymous traffic data (e.g., IP addresses, browser information, device type) to understand how visitors use the Site. This data does not identify you personally.
2. How We Use Your Information
a) To Provide Services:
The primary reason we collect personal information is to respond to your inquiries, provide estimates, schedule services, and follow up as necessary.
b) Communication:
We may use your contact information to send you updates related to your request or to provide other related information that you have opted in to receive, including appointment reminders, service updates, and promotions.
c) Analytics and Improvements:
Non-personal information helps us improve the Site, enhance user experience, and tailor our communications.
3. Sharing Your Information
a) Service Providers:
We may share your personal information with trusted third-party service providers who help us operate our business and provide services on our behalf (e.g., hosting companies, lead management services). These providers are only permitted to use the information as instructed by us, solely for the purposes of delivering their services, and are prohibited from selling or sharing it for marketing.
b) Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by government authorities.
c) No Sale of Personal Information:
We do not sell or rent your personal information to third parties for marketing purposes, and we will never do so.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze website traffic and optimize your experience on the Site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent; however, some Site features may not function properly if cookies are disabled.
5. Data Security
We employ reasonable security measures designed to protect the personal information you share with us. While we strive to use commercially acceptable means to protect your information, no method of electronic storage or internet transmission is 100% secure. We cannot guarantee absolute security.
6. Retention of Personal Information
We keep your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations, resolve disputes, or enforce agreements, at our discretion.
7. Children’s Privacy
Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If you believe we may have collected data from a child, please contact us immediately.
8. External Links
The Site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any linked websites you visit.
9. Mobile Messaging & Consent
By providing your mobile number, you consent to receive informational messages from us.
10. Call to Action Disclosure
Anywhere on the Site where we collect phone numbers must include the required disclosures.
11. Contact Us
Xterior PRO Roofing & Siding, LLC
171 South Plank Rd. Newburgh, NY 12550
Phone: 845-549-2069
[email protected]
Messaging Terms & Conditions
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Xterior Pro Roofing and Siding, LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at [email protected]. You can opt out at any time by replying STOP.
Mobile Information Privacy
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
Consent Agreement
By submitting this form and signing up for texts, you consent to receive messages from Xterior Pro Roofing and Siding, LLC at the number provided regarding your request, updates about appointments and services or promotions and offers, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP. Reply HELP for help.
